Privacy Policy


Soaptasia uses cookies to help you personalise your online shopping experience. A session cookie, also known as an in-memory cookie or transient cookie, exists only in temporary memory while the user navigates the website. When an expiry date or validity interval is not set at cookie creation time, a session cookie is created. Web browsers normally delete session cookies when the user closes the browser. Your IP address is recorded. The server knows the IP address of the computer running the browser or the proxy, if any is used, and could theoretically link a user's session to this IP address. You may set up your computer to reject cookies via the tools option on your browser. In that case, you may not be able to use certain features on our site.

Your Information

When you visit, register or order products or services you may be asked to provide certain information about yourself including your name, date of birth and contact details information.

We may also collect information about your usage of our website as well as information about you from feedback you post to the website and e-mails or letters you send to us. In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know. We may also use any images you may send to us for promotional services.

The information you provide to us may be accessed by or given to third parties some of whom may be located outside the Australia who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you. If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Soaptasia will not share, sell or give away your details to any third party unless requested by governing bodies for legal purposes. We do not keep sensitive information such as credit card details.

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.


We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period, until you delete your account or as long as the law requires. Soaptasia has an SSL Certificate installed, which activates a padlock and the https protocol and allows secure connections from a web server.

Site Changes

From time to time, Soaptasia may review and update its privacy statement. We reserve the right to modify this privacy statement at any time. Please check back regularly for any changes