Please be sure you have entered your delivery address correctly. We do not take responsibility for incorrect addresses entered.
Please be sure someone is home to collect your parcel. Couriers cannot deliver to Australia Post owned properties. This includes: Post Offices, PO boxes, locked bags, parcel lockers or parcel collect locations.
Please be sure the email address you register with is correct. Tracking information is automatically sent to your email. (Check your junk folder, just in case) You will receive an email notification when: Your parcel is picked up. Your parcel is delivered. Included is a delivery estimate.